Small and medium sized businesses can expect:

• A genuine desire to understand what your business needs;
• Thorough knowledge of industrial relations in Australia;
• Advice both by telephone and in person on awards, agreements, performance management, equal opportunity and termination of employment;
• Help with occupational health & safety, workers' compensation and payroll issues;
• Representation of and advice to your business during disputes and negotiations with your employees, and if relevant, their representatives;
• Regular newsletters and updates (subscribers only) about issues that matter to your business;
• Access to our web-based resources (subscribers only);
  Representation before tribunals.